Terms of service
Welcome to mosaicdream.be! The terms “we,” “us,” and “our” refer to mosaicdream.be. mosaicdream.be operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, as the customer, with a personalized shopping experience (the “Services”). mosaicdream.be is powered by Shopify, which enables us to provide the Services to you.
The Terms of Service below, together with any related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available here. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing products or services we offer, you may be required to provide certain information such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We strive to provide accurate representations of our products and services in our online store. However, please note that product colors or appearance may differ depending on your device type and settings.
We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or exactly match what is displayed online.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit product quantities by person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. mosaicdream.be reserves the right to accept or refuse any order at its sole discretion. Your order is not accepted until confirmed by mosaicdream.be.
We must receive and process payment before an order is accepted. Please carefully review your order before submission, as cancellation requests may not be possible after acceptance.
If we modify, cancel, or refuse an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
Purchases may only be returned or exchanged according to our Refund Policy.
You represent and warrant that purchases are intended for personal or household use only and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged will be the price displayed at the time the order is placed and included in your confirmation email.
Unless otherwise stated, displayed prices do not include taxes, shipping fees, handling charges, customs duties, or import fees.
Prices on our online store may differ from those in physical stores or third-party platforms.
You agree to provide current, complete, and accurate account and payment information for all purchases.
You represent and warrant that:
(i) your payment information is accurate,
(ii) you are authorized to use the payment method,
(iii) charges incurred will be honored by your financial institution,
(iv) you will pay all applicable charges, including taxes and shipping fees.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by carriers, customs processing, or circumstances beyond our control.
Ownership and risk of loss transfer to you once products are handed over to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through our Services, including trademarks, text, images, graphics, videos, audio, logos, product reviews, and website design, is the property of mosaicdream.be, its affiliates, or licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, publish, transmit, or exploit any material from the Services without prior written consent.
Unauthorized use may violate intellectual property laws.
All rights not expressly granted remain reserved by mosaicdream.be.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
These tools are provided “as is” and “as available” without warranties or guarantees of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites or resources.
We are not responsible for evaluating or examining third-party content and assume no responsibility for damages or issues resulting from your use of third-party websites, products, or services.
Please review third-party policies carefully before engaging in transactions.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
mosaicdream.be is powered by Shopify, which allows us to provide our Services.
However, all purchases and sales are conducted directly between you and mosaicdream.be.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and mosaicdream.be.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process personal information related to your use of the Services in order to provide and improve them.
Your information may be transferred to and shared with Shopify and third parties located outside your country of residence.
SECTION 11 – FEEDBACK
If you submit ideas, reviews, suggestions, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback for any purpose, including commercial purposes.
You represent and warrant that:
(i) you own or control the rights to the Feedback,
(ii) you disclosed any compensation received,
(iii) your Feedback complies with these Terms.
We are under no obligation to maintain confidentiality, compensate you, or respond to Feedback submissions.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery times, or availability.
We reserve the right to correct errors and update information at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes.
You may not use the Services:
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for unlawful or malicious activities,
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to violate laws or regulations,
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to infringe intellectual property rights,
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to harass or abuse others,
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to transmit false or misleading information,
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to distribute spam, malware, viruses, or malicious code,
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to impersonate others,
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or to interfere with the operation or security of the Services.
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice.
Any obligations or liabilities incurred before termination will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Services.
Some jurisdictions do not allow certain warranty limitations, so some disclaimers may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, mosaicdream.be, Shopify, and their affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through them.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless mosaicdream.be, Shopify, affiliates, employees, contractors, and service providers from any claims, damages, liabilities, or expenses resulting from your violation of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms constitute the full agreement between you and mosaicdream.be regarding the Services.
SECTION 20 – ASSIGNMENT
You may not transfer or assign your rights under these Terms without prior written consent.
We may assign or transfer these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws and courts of the jurisdiction where mosaicdream.be is headquartered.
SECTION 22 – HEADINGS
Section headings are included for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting changes on our website.
Continued use of the Services following any modifications constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
MOSAICDREAM.BE
Rue Longuebourse 105
6061 Charleroi
Belgium
Phone: +32 470 32 40 22
Company Number (BCE): 1034.804.512
VAT Number: BE1034.804.512
This website is operated by MOSAICDREAM.BE. Throughout the site, the terms “we,” “us,” and “our” refer to MOSAICDREAM.BE. MOSAICDREAM.BE offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.